Privacy Policy

Privacy Policy

At Green Land Herbs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our herbs, spices, and seeds export/import services, or interact with us.

1. Information We Collect

We collect information that you provide directly to us when you:

• Request quotes for herbs, spices, or seeds export/import
• Place orders for bulk herbs, spices, or seeds
• Contact us through our website forms or email
• Subscribe to our newsletter or marketing communications
• Create an account or register for our services
• Participate in surveys or provide feedback

Types of Information Collected:

• Personal Information: Name, email address, phone number, company name, business address, tax identification numbers
• Business Information: Company details, import/export licenses, business registration documents
• Transaction Information: Order history, payment information, shipping addresses, product preferences
• Communication Data: Correspondence, inquiries, and feedback you send to us
• Technical Data: IP address, browser type, device information, website usage data

2. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To process and fulfill your orders for herbs, spices, and seeds, manage export/import transactions, and provide customer support
• Communication: To respond to your inquiries, send order confirmations, shipping updates, and important service notifications
• Business Operations: To manage our herbs, spices, and seeds export/import business, improve our services, and develop new products
• Legal Compliance: To comply with export/import regulations, tax requirements, and other legal obligations
• Marketing: To send you promotional materials about new herbs, spices, seeds products, special offers, and industry news (with your consent)
• Analytics: To analyze website usage, improve user experience, and optimize our export/import services

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our business, such as shipping companies, payment processors, and IT service providers, all bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulations, particularly for export/import compliance
• Business Transfers: In connection with any merger, sale of assets, or acquisition of our business
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure servers and databases
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

6. International Data Transfers

As an international herbs, spices, and seeds exporter/importer, your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations (including export/import record-keeping requirements), resolve disputes, and enforce our agreements. Business transaction records may be retained for longer periods as required by law.

9. Children's Privacy

Our services are intended for business customers and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites, including shipping companies, certification bodies, and industry partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Green Land Herbs
Email: info@green-landherbs.com
Phone: +201152512217
Address: Badahl, Sumusta El Waqf, Beni Suef, Egypt

For data protection inquiries or to exercise your privacy rights, please email us with "Privacy Request" in the subject line.

Last Updated: February 28, 2026